Returns & Exchanges

We want you to love your hair tools and products, but if you are not 100% satisfied, we offer a 30-day return window for all purchases made directly on our site. Please ensure items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Products

  Securely pack your items in the original box, ensuring all components and safety seals are intact, and attach the shipping label.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and keep your tracking number handy while we process your refund.